Effective: May 20, 2025

BeSeen Marketing LLC (dba BeHome Marketing) provides custom digital marketing services, including Facebook and Google Ads management, strategy consulting, and campaign execution. By purchasing our services, you agree to the following fulfillment, refund, and service terms.

1. Refund Policy

Due to the custom and time-based nature of our work – including strategy development, campaign setup, and third-party integrations – all sales are final.

We do not offer refunds on any services once work has commenced. This includes but is not limited to:

• Campaign builds

• Strategy calls or planning sessions

• Account setup or audits

• Ongoing subscription-based services (e.g., PPC, SEO, or social media management)

• One-time deliverables

Setup fees and third-party advertising spend (e.g., Facebook/Google ad budgets) are non-refundable under all circumstances.

If you believe a charge was made in error or require clarification about a charge, please contact us at info@beseen.marketing and we will promptly review your case.

2. Delivery Policy

All services are delivered digitally. Upon confirmation of payment and onboarding materials, we will begin fulfilling services as outlined in your proposal or onboarding documentation. All prices are listed in USD ($) unless otherwise noted.

Estimated delivery timelines:

• Strategy & Planning Sessions: Scheduled within 3–5 business days of payment and intake.

• Campaign Launches (e.g., Facebook/Google Ads): Typically within 7–10 business days, depending on scope and readiness of client assets.

• Ongoing Services: Delivered on a rolling basis per your monthly agreement.

Deliverables may be provided through email, shared cloud folders, project management tools (e.g., Trello, Notion, Asana), or virtual meetings. Clients are responsible for providing necessary access, content, and approvals in a timely manner to avoid delays.

If you have any questions about timelines or deliverables, please contact us at info@beseen.marketing.

3. Service Satisfaction Policy

We aim to deliver exceptional work that aligns with your business goals. If you have concerns about the service provided, please reach out within 14 days of delivery at info@beseen.marketing.

While we do not offer refunds, we will make commercially reasonable efforts to address concerns through clarification or revision, provided they fall within the original scope of work.

Contact us at info@beseen.marketing with your project details.

4. Cancellation Policy

For subscription-based services (e.g., monthly ad management), you may cancel at any time by emailing info@beseen.marketing before your next billing date.
Your service will remain active until the end of the current billing cycle. No refunds will be issued for partial months or unused services.

5. Customer Support

We’re here to help. For any questions about your service, project status, billing, or deliverables, contact us:

For any questions or concerns regarding our services, please contact us:
Email: info@beseen.marketing
Phone: +1 833-611-2978

Hours: Monday–Friday, 9 AM – 5 PM PT

6. Legal or Service Restrictions

Our services may not be available in all jurisdictions due to regional advertising laws or platform policies. It is the client’s responsibility to ensure the services requested comply with applicable local, state, or industry regulations.

7. Privacy Policy

We are committed to protecting your personal and business information. Please review our full [Privacy Policy] to understand how we collect, use, and protect your data.

8. Promotions

Occasionally, we may offer promotional rates or bonuses (e.g., free audits or discounted setup fees). These offers are subject to specific terms and may not be combined or transferred. Promotional offers hold no cash value unless explicitly stated. Please refer to the promotion details at the time of engagement for eligibility and limitations.

9. Payment Security

All transactions are processed securely using encrypted HTTPS connections. We follow PCI DSS standards and Stripe’s best practices to ensure your financial data is protected at every step.